Contact Technical Support

Since 1994, Freeslate has been developing products specifically designed to address the most difficult R&D challenges. Our mission is to enable R&D organizations to make dramatic gains in productivity and innovation with integrated, automated workflows for high throughput research.

We understand that delivering on this mission goes far beyond just making great products. To support both your high throughput systems and the scientists who use them, we have created a global support organization with your success in mind.

  • A worldwide support team well-trained on Freeslate equipment and software
  • Engineers ready to travel the globe to solve issues
  • Application scientists with relevant domain expertise to deliver solutions that make an impact on your research
  • Rapid response to any reported issue by web, email, or phone

Freeslate is here to help you every step of the way, from preparation before you even receive your system to deployment to continued system training and maintenance. Click here for more information on how Freeslate will support your success.

To Visit the Freeslate Store Click Here

Freeslate Technical Support Headquarters
415 Oakmead Parkway
Sunnyvale, CA 94085
T: +1-408-773-4005

Freeslate Technical Support European Branch
4-6 Avenue industrielle
CH 1227 Carouge - Genève
T: +41 22 884 13 30
F: +41 22 560 64 98


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